Reply To: State 5 is out of bounds (but not states 6 and 7)!?

[sparge]

Hi Jon,

Thanks for your thoughts. I don’t remotely understand how or why applications hook into ActiveX and so this (type of) explanation hadn’t occurred to me. I should have said, but didn’t, that I have tried uninstalling and reinstalling the scanner and software, without any success. On the second occasion, I even followed the Epson-approved version of how to do this, including connecting the scanner direct to the PC rather than via the USB hub. No dice.

Is ActiveX anything to do with DirectX? There is a tool that can interrogate the state of health of DirectX on a PC; I wonder if there is anything similar for ActiveX? Sounds like a good line of Google enquiry.

“eradicate any driver specific presets from your computer”

Not sure what you mean by this. Can you elaborate a wee bit please?

Andy