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Sorry to hear you were disappointed by not getting a response 4½ hours after your post, more so as my best advise would be to contact Epson with this.
Actually, it was more like 4 1/2 days, but who’s counting? 😉
I tried Epson before coming here (wasn’t easy finding this forum), all to no avail. They were absolutely no help, and since TWAIN seems to be the program that processes the photos, I thought I might get some help here. Ah, well, I appreciate that at least someone answered me. Thanks, Gabe!