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yeah, epson generally being no help is part of the reason I was sorry to say they are your best bet.
4½days,.. hey yeah. another (public) example of my inability to add.
In the background (and this won’t help) twain isn’t a program, it’s more of a common language to communicate with imaging devices.
The program processing your images as best I can tell is ‘twain 5’ or PI7 (but don’t listen to too much of what I say, I can’t even add these days)
This ‘red tinge’ do you see it when you print the photos or just on your screen? Could it be that your monitor isn’t displaying the color correctly?
just thinking outload here..