@Gil Ho Jang wrote:
@Thierry wrote:
Don’t forget that the Fujitsu driver reads and writes its templates files directly to C:WindowsTWAIN_32 subfolders, so be sure to have rights for any user to these folders.
I’ll visit our customer and check the rights on the customer’s problematic PC soon.
By the way, what is the templates files for ? Do you mean a Fujitsu scanner specific configurations or something like that ?
Thanks.
On the TWAIN GUI you will see a set of pre-defined settings for the scanner, and you can add your own sets of parameters. These settings are simply files (an obscure ini format) in the driver folder, .fts extension if I remember well.