TWAIN Working Group

Newsletter Signup
Donate
Help keep TWAIN free
  • About TWAIN
    • What’s New?
    • News
    • Events
    • Membership
    • Consider a Donation
    • Contact Us
  • Why TWAIN?
  • Developers
    • Driver Developer
    • Application Developer
    • TWAIN Features
    • Specification & Tools
    • Self Certification Process
  • Support Forums
  • Scanner End-User
  • Find Certified Drivers
    • Facebook
    • LinkedIn
    • Vimeo

Canon DR-7580 – Can’t Locate Device; Check Cable and Power (

Forums › TWAIN Classic › Canon DR-7580 – Can’t Locate Device; Check Cable and Power (

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 4 months ago by pctech45.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 20, 2009 at 10:29 pm #22548 Reply
    pctech45
    Participant
    • Topics - 1
    • Replies - 1
    • Total Posts - 2

    Ladies/Gentlemen,

    I am pretty new to these boards though I have browsed through them from time to time before I became a member. I have a problem that I am hoping that someone can help me out with.

    Please understand, though, that I am primarily a hardware technician, not so much a software technician though I can do a lot of software related fixes. However this one is beyond me.

    This topic has been broached before. I know because I saw a thread similar in nature to what I’m about to ask about.

    I have two programs that will not work correctly in Windows Vista with a Canon DR-7580 Scanner. Adobe Acrobat 9 and Photoshop CS3. They both worked great in Windows XP, but since the government is forcing Vista upon us I have had no choice but to use it.

    I have loaded the most recent Vista drivers for this scanner (if you call 2005 the most recent). Again, these drivers worked great in XP. Matter of fact, Acrobat 7 worked great in Vista, but Acrobat 9 will not.

    I get an error message that reads “Can’t locate device; check cable and power (-4536) whenever I try to bring up either program. Then in Photoshop I get an additional message about not having the correct twain drivers in the c:WindowsTwain32 directory.

    I’m stuck, and the IT pros at my office are stuck. I’m hoping they will let me revert back to an XP machine but they say I hope in vain as they want everyone to be running Vista by 31 Dec.

    I’m not much for coding or working in any program languages. As I said, my forte is hardware, but if someone has, or knows of a fix, for this problem, I’m all ears.

    Thanks.

    October 21, 2009 at 11:18 am #25068 Reply
    june5
    Participant
    • Topics - 0
    • Replies - 17
    • Total Posts - 17

    The error occurs because DR-7580 driver tries to write setscan.ini file in Windows directory and it fails.
    Try to change the security settings of the file to “Everyone Full Control” , and the error will be solved.

    October 21, 2009 at 3:28 pm #25069 Reply
    pctech45
    Participant
    • Topics - 1
    • Replies - 1
    • Total Posts - 2

    Thank you my friend! That did the trick! We are, once again, happy Vista campers, until the next crisis of course.

    I really appreciate your help.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Canon DR-7580 – Can’t Locate Device; Check Cable and Power (
Your information:




Quick Links

Service Providers
TWAIN Support Forums
Membership
Contact Us
Privacy Policy

Newsletter Signup

TWAIN Working Group Family

TWAIN Working Group
TWAIN Direct®
TWAIN Resources
TWAIN Certified Drivers
PDF/raster

  • Facebook
  • GitHub
  • LinkedIn
  • Vimeo

Recent Topics

  • could not open the twain source. Make sure there is a valid source for your sca
  • Changing TWAIN driver defaults
  • Scanner starts transfer when console gets closed (CITRIX)
  • Kodak RFS 3600
  • Didn’t save enough file scan
  • Quarterly Newsletter
  • TWAIN Working Group Membership
  • Logo Usage
  • TWAIN License
  • Contact Us
Privacy Policy • Privacy Tools • Copyright © 2021 TWAIN Working Group • by iHwy, LLC • Log in

Insert/edit link

Enter the destination URL

Or link to existing content

    No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.