could not open the twain source. Make sure there is a valid source for your sca

[Kim]

“could not open the twain source. Make sure there is a valid source for your scanner in the twain directory found in the windows directory”

Hi

I am not great with computers.
I have edited new system paths to a twain folder and an Epson folder in the C Directory, but I get the same response.

Can you please explain very clearly what I should do.

I am trying to link up an Epson 1240U to a laptop running Win 10 64 bit. I downloaded what I hoped would be up to date drivers from the Epson website.

Thanks.

[Daniel]

Hi Kim,

Epson does not offer a 64-bit driver for the Perfection 1240U. There is a 3rd party solution available from a company called Hamrick. For additional information on Hamrick and their VueScan software, please visit hamrick.com. Note: Hamrick’s VueScan software does require purchase and is not supported by Epson.

https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-1240U-Photo/s/SPT_B124081?review-filter=Windows+7+64-bit

[Author]

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