Crash TWAIN 2 DS with SP3 of Office 2k3 (MSO Doc Scanning)

This topic has 2 replies, 2 voices, and was last updated 9 years ago by mrd.

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March 13, 2012 at 3:10 am #22736 Reply
mrd
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TWAIN 2 DS crash after installing SP3 on Office 2003 with Microsoft Office Document Scanning.
Office 2003 no SP – everything work fine.
Windows XP SP2 x86, SP3
March 15, 2012 at 9:27 am #25553 Reply
Adam
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Would you please tell us more about the crash issue?

– Do you get the crash when scanning, or does it happen when you open the app?
– Did you try with another scanner?
– Besides Microsoft Office Document Scanning, did you try another tool, such as Twack (desktop) and Dynamic Web TWAIN (web)? If yes, how does it work?
March 26, 2012 at 9:46 am #25554 Reply
mrd
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@Adam wrote:

Would you please tell us more about the crash issue?

– Do you get the crash when scanning, or does it happen when you open the app?

When press scan button.

@Adam wrote:

Would you please tell us more about the crash issue?
– Did you try with another scanner?

Yes. Other scanners (twains) work fine.
@Adam wrote:

Would you please tell us more about the crash issue?
– Besides Microsoft Office Document Scanning, did you try another tool, such as Twack (desktop) and Dynamic Web TWAIN (web)? If yes, how does it work?

TWAIN 2 DS only only and only
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