Paper Jam popup

This topic contains 1 reply, has 1 voice, and was last updated by MSM 4 days, 10 hours ago.

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June 11, 2018 at 3:00 am #30926 Reply

Ashish

Hi,
I am using Xerox Documate 3125 scanner which uses twain_32.dll for scanning. When the paper is jammed in the scanner, the message pops up “An item is jammed in the scanner”. But this message gets displayed only in the client machine and not on the server.
So how do I make the popup show on the server side ie., where i am using the application?

Note: DSuserif(appid, srcds, TwDG.Control, TwDAT.UserInterface, TwMSG.EnableDS, guif) is the method which throws the popup.

June 13, 2018 at 6:43 am #30930 Reply

MSM

Hi,
Can you explain more about the architecture you are using, please. How Server and Client are connected? Where the driver is installed?
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