Twain 5 color problem

[Fuchsia]

Hi, everybody! I’m new here, so I hope you’ll bear with me. I’m assuming this is the correct board on which to post this, but if it’s not, perhaps a Mod will be kind enough to move it for me. Here’s my problem:

I own an Epson Perfection 2400 Photo scanner that came with Twain 5. When I scan a photo of someone with very light brown skin/fair-skinned African American/bi-racial, the skin has a red tinge to it, especially where there’s shadow near the folds of skin, and that’s not what’s in the photo.

I use Photo Impact 7 to edit my photos, and have done so for years. I usually have great success with it, but it, too, cannot get rid of that red tinge. As for using another photo program, I’m afraid I’m just too old and disabled now, and trying to run a small mail order business from my bed takes up a great deal of time and stamina. When I was a newbie in 1999, a friend recommended PI7 because it was more user friendly. I’ve tackled PS and Paint Shop Pro, but they’re too confusing for me. Even with PI7, I have problems, but figured out over the years most of what I need for my purposes.

That being said, do you know of any way I can adjust the red in Twain 5, so the color is more like the photos? Thank you for your time.~Bountifully, Fuchsia

[Fuchsia]

Hey, everybody, it took quite a bit of searching to find this forum, and I’m surprised and disappointed no one has offered a possible solution to my problem. I thought for sure this venue would be the best place to find help with it, so decided I’d bump this thread in the hopes someone “in the know” can assist me. Thanks!

[gabe]

Sorry to hear you were disappointed by not getting a response 4½ hours after your post, more so as my best advise would be to contact Epson with this.

.

[Fuchsia]

@gabe wrote:

Sorry to hear you were disappointed by not getting a response 4½ hours after your post, more so as my best advise would be to contact Epson with this.

Actually, it was more like 4 1/2 days, but who’s counting? 😉

I tried Epson before coming here (wasn’t easy finding this forum), all to no avail. They were absolutely no help, and since TWAIN seems to be the program that processes the photos, I thought I might get some help here. Ah, well, I appreciate that at least someone answered me. Thanks, Gabe!

[gabe]

yeah, epson generally being no help is part of the reason I was sorry to say they are your best bet.

4½days,.. hey yeah. another (public) example of my inability to add.

In the background (and this won’t help) twain isn’t a program, it’s more of a common language to communicate with imaging devices.
The program processing your images as best I can tell is ‘twain 5’ or PI7 (but don’t listen to too much of what I say, I can’t even add these days)

This ‘red tinge’ do you see it when you print the photos or just on your screen? Could it be that your monitor isn’t displaying the color correctly?

just thinking outload here..

.

[Fuchsia]

@gabe wrote:

yeah, epson generally being no help is part of the reason I was sorry to say they are your best bet.

4½days,.. hey yeah. another (public) example of my inability to add.

In the background (and this won’t help) twain isn’t a program, it’s more of a common language to communicate with imaging devices.
The program processing your images as best I can tell is ‘twain 5’ or PI7 (but don’t listen to too much of what I say, I can’t even add these days)

This ‘red tinge’ do you see it when you print the photos or just on your screen? Could it be that your monitor isn’t displaying the color correctly?

just thinking outload here..

.

Thanks for explaining TWAIN to me, Gabe. It’s much appreciated.

I hadn’t thought about printing out a photo, but will give that a try soon’s I can find the time. However, I’m sure it’s not the monitor, because I found the problem only with light-skinned African Americans. I’ll let you know what happens.

[Fuchsia]

Okay, finally got a chance to print out some of those pics, and every one of them has the red tinge to the body shadows. Makes sense, since the finished scanned product has the red in them. The original photos from which I scanned, however, show no red at all.

After I uninstalled and reinstalled my scanner recently when I ran into this problem, I discovered that in the Epson TWAIN I could Modify Gray Balance and Saturation, but that only made the red worse, not better. At the other end of the spectrum, if I got rid of the red, the rest of the photo was too gray.

I have no idea how to Modify Tone Correction, so don’t think I should tinker with it.

Any other suggestions? Anybody…?

[Author]

Posts