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TWAIN Driver of Ricoh, KM, FX

Forums › TWAIN Classic › TWAIN Driver of Ricoh, KM, FX

  • This topic has 1 reply, 2 voices, and was last updated 8 years, 3 months ago by MarkM.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • October 18, 2012 at 4:40 am #22791 Reply
    Ger
    Participant
    • Topics - 1
    • Replies - 0
    • Total Posts - 1

    Hi All,

    We have developed a system which can grab the image from scanner / MFD by TWAIN driver.
    During our deployment, all FX and KM’s MFD works perfect.
    However, our customer just installed a new Ricoh C5502 MFD.
    But the system can’t grab the image from Ricoh even we have use the Ricoh’s TWAIN driver.
    Anyone have idea?
    Thanks

    October 24, 2012 at 2:51 pm #25717 Reply
    MarkM
    Participant
    • Topics - 1
    • Replies - 135
    • Total Posts - 136

    I recommend the following. First, download the Twacker_32.msi from the TWAIN website…
    https://www.twain.org/scannerdriverdevelopers/specification-and-tools.html

    See if you can communicate and/or scan with the driver using the TWACKER application. If it works, then it may suggest an issue in the application’s TWAIN interface.

    If TWACKER does not work, that suggests a possible problem in the scanner driver. You should contact the scanner vendor for more help.

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Reply To: TWAIN Driver of Ricoh, KM, FX
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