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TWAIN Error – need help!

Forums › TWAIN Classic › TWAIN Error – need help!

  • This topic has 1 reply, 1 voice, and was last updated 12 years, 2 months ago by acores.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • October 31, 2008 at 2:15 pm #22424 Reply
    acores
    Participant
    • Topics - 1
    • Replies - 1
    • Total Posts - 2

    Hi everyone. I’m having an error during image acquisition from the scanner of an Aficio 2060 Multifunction.
    The TWAIN driver installed (downloaded from Ricoh Webpage) is v 3.80b, the latest I think. When I want to scan from my PC (using Corel, Desktop Binder and others), I get the “Error 36851: No response from scanner” over and over. The connection is made via a crossover UTP and the ping works great.
    I’ve tried it all and still cannot make it work, any ideas or suggestions?

    Thanks in advance!

    Andres

    November 13, 2008 at 6:13 pm #24703 Reply
    acores
    Participant
    • Topics - 1
    • Replies - 1
    • Total Posts - 2

    Hi everybody!
    I’ve found the solution to my problem posted weeks ago and I want to share it with you. Error 36851 has to do with a problem on the NVRAM of the machine, in this case an Aficio MF 2060.

    I tried it all as I said before and finally found the solution changing the whole connectivity of the Aficio. Then it worked properly. A technician checked the connectivity and found a problem on the NVRAM.

    That’s all! I hope it’s useful guys!

    Andres
    [/b]

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Reply To: TWAIN Error – need help!
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