Home › Forums › TWAIN Classic › Twain hangs intermittently
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We are testing a new environment where remote users connect via Neoteris. Their applications are accessed via citrix program neigbourhood agent.
I am finding that intermittently scanning will just stop mid scan. There doesn’t seem to be any pattern to it, sometimes it will work for 1000 scans before stopping other times it is more frequent.
When it happens the twain driver appears to completely hang and wont even allow you to access the properties locally. All other programs running through neoteris and citrix are absolutely fine. Then only way I can find to clear the issue is to reboot the PC and reconnect everything. Does anyone have any ideas as to how to unlock the twain driver when this happens or even what could be happening to upset the twain driver?
Any ideas welcomed
Thanks
Zoe
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