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Forums › TWAIN Classic › twain issue(?) windows 7 64 fujitsu 5110c
Hello. I have a workstation that is connected to a Fujitsu fi-5110c scanner. Recently I upgraded the workstation to Win 7 64 and reinstalled the scanner with the current twain drives from the Fujitsu site. The scanner would scan fine but after a scan session between the period of 10-15 minutes would crash. I get the following signature..Has anyone experience this or know why this is happening?
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: FujiScan.dll
Fault Module Version: 4.2.0.1
Fault Module Timestamp: 518c2a65
Exception Code: c0000005
Exception Offset: 000000000000c8a8
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 54e4
Additional Information 2: 54e415a9c6f2274e90f831b2a46dda8e
Additional Information 3: 235d
Additional Information 4: 235db6b23072b676d1c4a39bb8ea05e1
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Hello,
The TWAIN Technical Committee has reviewed this and does not know why this is. You will have to contact Fujitsu.
Thank you,
Hilary Minugh
TWAIN Admin