Anyone have a support e-mail for developers to Kodak ? 😀
I’ve experinced same problem also, ALL other brands works OK, Canon, Panasonic, Avision, Ricoh, Konica Minolta, HP, Fujitsu and more. ONLY ther Kodak drivers acts strange on a paper jam. Hopefully a Kodak developer is watching and will test their drivers with 3rd party applications, not just their own and fix this issue. Customers of ours has been i contact with Kodak but they just say like “No problems with our applications so it must be a problem with your application”. I DO think this is a bug or a srange behaviour in Kodak drivers. Also to my knowledge it is only some of them, not on all Kodak scanners. If a Kodak engineer reads this, post some information on how to handle paper jams.
Where in Kodak did you get help ? Person/e-mail adress ?
Does anyone know how to get support on their drivers, I experience lockups problems when paperjams occurs as others have also. 🙂
Skip the hole VRS. I would guess the problem is speed of transfer, a lot of data is coming and flow (inlcuding driver and scanner memory cache) is getting full. Use programs that could scan in jpeg and it would keep up with max speed of the scanner. Then the program would process the pages afterwards (blank page removal, deskew, color reducion etc). Bet on the market is the program PixEdit from Techsoft