Home › Forums › TWAIN Classic › Lexmark X632s (T632 and 3100 MFP option)
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Hello All,
We recently purchased a Lexmark X632s which is a Lexmark T632 printer with a Lexmark 3100 MFP scanner option that mounts on top. Their brochure clearly says that it is TWAIN compliant. However there is no TWAIN driver, so Windows XP never sees a scanner/camera device. The way it works is you either connect to machine via web browser or Lexmark software and tell it in what format and where on client computer you want to save the scanned image. Then you hit scanner button on scanner and select the appropriate profile to finish scan. Works well, but unfortunately with this setup our RemoteScan software doesn’t see a TWAIN or WIA scanner. None of our applications, such as Microsoft Word can see a scanner either, so we can’t do an Insert–>Picture–>From Scanner or Camera. Does RemoteScan not support this device? I though TWAIN compliant would automatically imply a TWAIN driver. Has anyone else experienced this with Lexmark? Have we been duped by Lexmark?
Regards,
Eric
I sure hope ‘duped’ is too strong a word… Yes: TWAIN compliant implies a TWAIN driver, which must be provided by the device vendor. Save that brochure! Actually, they still have a PDF on the net that lists the Lexmark X632s as “TWAIN compliant” http://www.lexmark.com/US/cms/products/X632s_Spec_Sheet.pdf
But if there’s no driver on the CD, there’s certainly no driver in the downloads & drivers section – Maybe they just forgot to post it. The good news is – I’ll bet my socks that’s a Visioneer or Avision scanner on top, so there *should* be a TWAIN driver somewhere… Have you tried hassling Lexmark tech support?Spike,
Thanks for the info. After hasseling with Lexmark for the past week they finally admitted that there is no separate TWAIN driver available for the printer. They are trying to say that the TWAIN software is built into the Scanback software, which isn’t true. You can use the scanner without the Scanback software and still scan across the network, by simply connecting to the scanner’s HTTP page. The problem seems to be that the computer never recognizes the scanner at all. Scanner only talks to the printer through the firewire connection. It seems I would have to connect scanner directly to PC to get scanner working with another vendor’s driver which breaks the all-in-one functionality. Perhaps this is why Lexmark can sell this relatively cheaply; they aren’t finished developing it yet. 😆 It will be going back to Lexmark ASAP. And just to think, we were about to purchase 8 of this things.
Regards,
Eric
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